How then after ‘all this positive vibes’ could Jamaica National impose a penalty of $100 on my account for accessing their e-banking facility. They call it an ‘e-banking lien’ saying that it will become available to me on April 13, 2078. I am currently 51 years old and although I love life a lot, it is unlikely that I will live to collect that money. Do not get me wrong, it is not the amount of money that is the problem, it is the principle. Those of us accessing our account on the Internet are actually saving the company significant amount of money. Just consider the fact that accessing our account on the Internet means less calls to their Call Center thus allowing them to deploy their staff members more efficiently. Also, not visiting a branch to pay bills or do transfers etc. will mean less burden on their overburden branch staff.

I call upon the management of the company to reconsider this decision as it is NOT in the best interest of the company.

You can assess their Web-site using the following link.

Jamaica National Live