FirstCaribbean International Bank – Home
FirstCaribbean International Bank-Jamaica Lagging!
What’s taking FirstCaribbean Int. Bank so long to offer card users access to their credit card transactions online?Customers are forced to call their call center, waste time waiting for someone to answer, then waste time going through the routine of answering some ridiculous questions under the guise of verifying our identities before getting assistance. All the other banks have been offering their customers these services for some time now and I suspect that if FirstCaribbean cannot keep up with the changes in technology, they may find that customers will migrate to the other networks. The management needs to remember that employers look negatively on workers who use their networks for personal purposes. Things like asking for time off to go to the bank, pay bills or making a phone call for information on a credit card should be thing of the pass.
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