Jamaica Gleaner News – No bill payment fee, JN promises – Becomes JPS collector February 25 – Wednesday | February 20, 2008
Let us support Jamaica National’s JN Money Services Ltd. in their quest to eliminate utility bill payment fees for all consumers. We can guarantee their success if we pay our bills via JNMS. They have opted not to charge an additional fee beyond the commission paid by the utility companies (my assumption). This was the approach adopted originally by Paymaster before greed set and customers were bombarded with fees from the majority of players.
The challenges facing Jamaica National now is to create products that will attract additional business from the very significant number of persons who will be coming through their doors in the near future. They now have at least 16 other outlets that they can introduce ABM’s, branch type services on a limited scale, money transfer services and a whole host of other products. Also, they should not be afraid to go after other payment services such as cable rental fees, mobile phone top-up for Digicel, C & W, Miphone etc. now being dominated by other payment agencies as in the final analysis, customers prefer a one stop shop. This saves time all around, gas from driving between payment outlets, time off from work etc.
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